Cosmetics, even if used correctly, can cause undesirable effects. The reporting of such effects by citizens, health professionals or cosmetics operators is important for implementing the market surveillance system and ensuring consumer safety.
The European Regulation EC No 1223/2009 on cosmetic products defines:
- undesirable effects (UDEs): "adverse reactions to human health attributable to normal or reasonably foreseeable conditions of use of a cosmetic product".
- serious undesirable effects (SUDEs): "undesirable effects that lead to temporary or permanent functional incapacity (understood as temporary or permanent physical impairment that impacts on the quality of life and/or makes it difficult for the consumer to carry out his/her normal occupations and/or activities, including work), disability, hospitalisation (understood as admission to hospital), congenital anomalies, immediate life-threatening risks or death".
How to report an undesirable effect?
If you experience any undesirable effect potentially attributable to the use of a cosmetic owned by Euro-Pharma S.r.l, please contact your doctor or pharmacist. We also invite you to report such effects in the following ways:
- By filling in and sending the report form by fax to 06.59943776, by e-mail to
This email address is being protected from spambots. You need JavaScript enabled to view it. or by certified mail toThis email address is being protected from spambots. You need JavaScript enabled to view it.
Download the PDF for reporting
- By filling in and sending the following form:
